support banner
Support
Frequently Asked Questions
How can I recover my password?
• Open the URL in a browser
• Click on Sign in page
• Click on Forgot password
• Enter your Email ID and Captcha and click on Send New Password button
• Check your email to reset password.
How can I cancel my subscription?
Simply let the subscription run out. We do not have the option to delete accounts since we are required to archive all testing results in order to comply with CE credit requirements.
When will I have access to subscribed Courses?
As soon as we receive your money through mail or PayPal. We will set up your account with subscribed courses and courses will be active for 30 days.
Can I earn CE credits?
Yes, when passing a post-test, you will have the option to print a certificate listing the CE credits you have earned.
Why should I use this training?
Having a well trained and efficient staff saves the office time, money, and frustration. For example: Bond failures are expensive. When estimating the cost it takes to replace a loose bracket, including supplies, emergency office time, patient travel and frustration, the cost can be $200 for a single bond failure. By having a staff that is highly trained in precise bonding techniques the practice can significantlly reduce the percentage of bond failures. One practice that utilizes our curriculum has reduced their overall bond failure rate to less than 3% saving over $100,000!
What kind of experience do I need to use OrthoTraining Courses?
For almost all of the courses there is no experience necessary. They are appropriate for all skill levels. The courses are presented in such a way that the material can be absorbed by someone with little dental or orthodontic background, but detailed enough that experienced assistants can learn new material. Dr. Poling uses these same courses to teach incoming residents at various universities throughout the U.S. The Orthodontic Bonding courses are the only courses where familiarity with orthodontics is recommended.
How will I know that my account is set up with the subscribed courses?
Typically, it takes 2-3 days for us to receive money.If you can check your registered email after 3 days, you will receive an email notification about your account set up.
When does my 30 days subscription start?
The day we set up your account with courses after receiving money.
Why can't I pay with credit card?
This feature is coming very soon.
All other questions?
Please contact us at support@orthotraining.com and we will provide an answer typically within 48 hours.
The Only Online Orthodontic Training Program Produced by an ADA CERP-Recognized Provider

**The Only Online Orthodontic Training Program Produced by an ADA CERP-Recognized Provider. ADA CERP is a service of the American Dental Association to assist dental professionals in identifying quality providers of continuing dental education. ADA CERP does not approve or endorse individual courses or instructors, nor does it imply acceptance of credit hours by boards of dentistry. Concerns or complaints about a CE provider may be directed to the provider or to ADA CERP at www.ada.org/goto/cerp.